Realz Casino App – Mobile Gaming Made Easy

iOS (iPhone / iPad) - install via App Store

Install Realz iOS App - Quick Guide

1. Find the official appOpen the App Store and search for "Realz Casino". Look for the Realz developer name and the Pharaoh-style icon to confirm the official listing.

2. Go to the App Store pageTap the app tile to view details, screenshots and ratings. Check the app size and required iOS version before proceeding.

3. Install the appTap Get or the cloud download icon and authenticate with Apple ID, Face ID or Touch ID. Wait for the download and installation to complete.

4. Open the appLaunch Realz from your home screen or directly from the App Store page. The launcher brings you to the lobby and quick tour screens.

5. Sign in or registerTap Sign In to enter your email and password, or select Sign Up to create a new account. Complete email verification if prompted to activate full account features.

6. Security confirmation and permissionsEnable Face ID or Touch ID for faster logins if offered. Allow notifications, and grant camera access for ID uploads if you plan to verify your account; location and wallet permissions are optional and can be managed in iOS Settings.

Android - install via Google Play

Realz Android App - Quick install guide

1. Find the official app
   Open Google Play and search "Realz Casino". Use the app listed under Realz branding or tap the "Android app" link on the Realz website to ensure you have the official download.

2. Download and install
   Tap Install on Google Play and wait for the progress to finish. If installing an APK from the site, download the file, then open it and follow the prompts to install.

3. Open the app
   Launch the Realz icon from your app drawer or home screen. The lobby and navigation load after a short start-up.

4. Manage permissions
   Grant required permissions when prompted - common ones include storage, notifications and optional location. Enable biometric login if offered for quicker sign-in; deny any permission you’re not comfortable with.

5. Sign in or register
   Choose Sign in to enter your email and password, or tap Register to create an account. Select NZD as your currency if available, accept the terms and confirm your email to activate the account.

6. Complete optional verification
   If verification is requested, upload a valid photo ID and a proof of address via the app’s verification screen. Verification may be needed before withdrawals; you’ll get confirmation once documents are processed.

Quick tips

• Keep the app updated via Google Play.
• Use a secure connection for uploads and deposits.
• Contact live chat in-app for any installation or account questions.

If you can’t find our app in your store

Can't find the Realz mobile app?

The app may not appear in your device store due to region settings, an outdated operating system, or temporary store-cache issues. Check basic device and store settings before contacting support.

• Review app store region and account country settings
• Update iOS or Android to the latest version
• Restart the store app and your device, then search again
• Clear store cache or try simpler search terms (Realz, Realz Casino)

Mobile bonuses & promotions

Some promotions are available specifically through the Realz mobile app. Open the app and tap Promotions to browse app-only deals such as extra free spins, deposit boosts, spin drops and limited-time tournaments. App promotions sit in a dedicated area and can be activated with one tap. Activation commonly requires a qualifying deposit or an opt-in from the app cashier.

Each promotion page lists rewards, eligible games, activation steps and usage conditions before you participate. Wagering requirements, expiry windows and maximum-bet limits are shown alongside game contribution rates. Bonus balance, progress and remaining free spins update live so you can monitor completion. Claim or open the eligible game directly from the offer card.

• Active and upcoming offers listed in the Promotions tab with quick filters for welcome, reload, cashback and tournaments. Each card shows reward type, expiry date and minimum deposit (typically NZ$20–NZ$25) for activation.
• Direct access to eligible games from every offer card - tap to open the slot or live table in-app. Eligible titles are highlighted and filtered so you can jump straight to the game that counts toward the bonus.
• Bonus progress tracking displays wagering progress (35x–40x where applicable), current bonus balance and remaining free spins. Spin values (often NZ$0.10 each), contribution rates and days left to clear the bonus are visible on the progress view.
• Promotion status history logs claimed, completed and expired offers with timestamps and credited amounts. See when offers expired, how bonus funds converted to withdrawable balance and any adjustments applied under the promotion terms.
• One-tap activation and clear opt-in steps for deposit boosts, spin drops and cashback. Activation screen lists wagering, min deposit, eligible methods and max-bet limits (commonly NZ$5–NZ$10 equivalent) so you accept with informed consent.

Payments & cashier in the app

Use the in-app cashier at Realz to fund your account quickly: choose a payment method (Visa, Mastercard, POLi, Neosurf, e-wallets or crypto), enter the deposit amount in NZD, and confirm the transaction. Important details such as eligibility conditions, minimum deposit and any method-specific requirements are displayed before you confirm, so you can review fees or limits at a glance.

Request withdrawals from the Account area by selecting a withdrawal method, entering the amount and submitting the request. You can track the status of each withdrawal directly in your account dashboard, seeing updates as requests move from pending to processing to completed, and contact support from the same area if you need help.

Security & login

Signing in to Realz is designed to be smooth while maintaining account protection. Additional verification may be requested when logging in from new devices or after unusual activity, with simple prompts to confirm identity.

Manage security preferences and account settings from your profile. Enable optional notifications for logins, withdrawals and password changes, and adjust two-step options or session time-outs as needed.

• Device checks on unfamiliar devices; simple verification prompts when needed to confirm identity.
• Optional two-step verification available via SMS, authenticator app or email for extra login security.
• Password recovery via secure email reset; further ID may be requested before withdrawals.
• Manage session time-outs, saved devices, withdrawal limits and personal contact in profile.
• Enable login, withdrawal and bonus notifications to stay updated on account activity.